Cancel/ Change Order

Order Adjustment & Address Verification Policy – TIMEBUNNY

This policy outlines how order changes and address verification are handled by
TIMEBUNNY, owned and operated by Liam James Smith.
Our goal is to process orders accurately while maintaining a predictable fulfillment workflow.

1. Limited Order Modification Window

After an order is placed, customers have a 4-hour modification window
to request changes or cancellations.

Requests within this window may include updates to items, quantities, or shipping details.
To request an adjustment, please contact us promptly using one of the following methods:

• Email: support@timebunny.com
• The official Contact Us form on our Website

Once the 4-hour window has passed, the order enters production and fulfillment.
At that stage, we are unable to modify, redirect, or cancel the order.

2. Shipping Address Responsibility

Customers are responsible for providing a complete and accurate shipping address at checkout.
This includes, but is not limited to:

• Recipient’s full legal name
• Street address, apartment or unit number (if applicable)
• Correct city, state, and ZIP code

Orders submitted with incomplete or incorrect address information may result in delivery delays,
failed delivery attempts, or returned shipments.

3. Address-Related Delivery Issues

TIMEBUNNY is not responsible for packages lost, delayed, or returned due to address errors
provided by the customer.

If a shipment is returned to us because of an insufficient or incorrect address,
the customer may be required to cover additional shipping fees before the order can be resent.

We strongly recommend reviewing your order confirmation email immediately after purchase
to ensure all shipping details are correct.

Last Updated: December 2025